family membership login

Jessica's Avatar


28 Mar, 2014 02:44 PM

Hi Mountaineers,

My husband and I have a family membership which is under his name. I have been added as a family member on the account, but I do not have my own login to sign up for activities and courses with him. How do I do that? I'm having a hard time figuring it out on the website.


  1. Support Staff 1 Posted by Tess Wendel on 28 Mar, 2014 04:23 PM

    Tess Wendel's Avatar

    Hi Jessica,

    It looks like we had jessicaarichards as your username and I have reset your password to be 171833.

    Once you log in online go to Your Account page and click the red Edit Account info button to make updates to your username and password.

    Tess Wendel
    Member Services
    [email blocked]

  2. Tess Wendel closed this discussion on 28 Mar, 2014 04:23 PM.

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