What is The Mountaineers cancellation and refund policy?
How to cancel from an activity depends on whether the activity
is open for registration and if a fee is charged. Click on the
activity's title in the Upcoming Activities area of the Your
Account page to view these details. 
- If registration for the activity is still open and there is no
fee for the activity, click on the black "X" to cancel from that
activity.
- If the activity registration is closed and there is no fee for
the activity, contact the leader to cancel. Click on the leader's
name in the Upcoming Activities area of the Your Account page to
obtain their contact information.
- If there is a fee for the activity and the activity is still
open for registration, contact our
Member Services staff to cancel. You will receive a refund of the
fee you paid minus a $10 administrative cancellation fee. In some
cases an additional cancellation fee may apply; if so, it will be
listed in the Leader's Notes section of the activity details.
- If there is a fee for the activity and registration is closed,
contact the leader to cancel. Refunds are handled on a case-by-case
basis by the leader. Click on the leader's name in the Upcoming
Activities area of the Your Account page to obtain their contact
information.
- If the activity is designated "Sign up with the leader," please
contact the leader to cancel as you did to register. Click on the
leader's name in the Upcoming Activities area of the Your Account
page to obtain their contact information.
- If the activity is a Global Adventure, please visit the
Global Adventures web page for the cancellation and
refund policy specific to your trip.